Where the box is
Two Prologue threads and a later article put the ice bucket by the lemons on the bar. The ice box is built into the bar, to the left of the spot where you first meet W. Walk the bucket up to the box. It fills without a button. Players who throw the bucket away report that nothing replaces it, so leave it on the bar.
Drinks that call for ice include the Old Fashioned and the Stone Fence. The recipe rows are on the recipe table. Sheriff Custer’s first Old Fashioned is a scripted failure even if you have ice — the developer said you are supposed to fail that order. Ice is not the missing piece there. See the Old Fashioned row before you tear up the bar.
When an order will not clear
Check the bucket, then the box, then the recipe, in that order. An empty bucket next to a recovering box looks like a broken quest. A recipe that wants ice and a glass that has none will sit there while you search the town.
The location row for the box is ice box. I am not drawing a treasure map on top of the “left of W” description, because the articles do not publish a numbered room.
Questions players actually ask
How do you make ice?
You do not craft it. Stand at the ice box with the ice bucket and it fills on its own. One write-up says the box recovers over a few in-game hours. There is no official minute count.
The box says 25/25 but the slot is empty.
That bug was reported on the Prologue app. A developer reply said it was fixed before Early Access on 15 Jul 2025. I do not have a 1.0 report of the same counter.
Sources
- GamerBlurb — how to get ice — checked 2026-11-09
- Prologue discussion — where’s the ice — checked 2026-11-09
- Prologue discussion — ice cubes — checked 2026-11-09